Resourcefulness is a key to providing comfort to our customers. We know the worth of our customers and we keep ourselves busy adding value to our existing services and needed infrastructure for that instance.
A team of trained counselors experienced in corporate servicing, Skilled and motivated travel counselors will be assigned to service your company.
Advanced Technological Support
MIP travels is fully equipped with state-of-the-art technology infrastructure in the form of Airline Computerized reservations Systems and Electronic Mail and Modern communication systems. Travel Counselors have online access to CRS terminals to Provide instant reservation status and up to one Minute confirmation.
Quality is a matter of Prime concern and so are the means and measure employed to maintain it to highest standards. Manager customer services will provide account supervision. Customer comment cards are an effective tool to assist us in maintaining quality. Annual customer satisfaction survey is undertaken every year. Six Monthly business reviews to analyze the performance and identify the areas of improvement.